Skip to main content
Overview

This service registers citizens aged 16 years and above and issues them with a National Identity Document (Omang). The Omang Card is used as a form of identity and for accessing services.

Who is eligible?

All citizens of Botswana who are 16 years and above are eligible for this service.

How do I get this service?

In order to access this service, applicants must complete the following steps:

  • For applicants applying for an Omang Card for the first time, complete and submit the Application for Registration (1st Schedule).
  • For applicants applying for an Omang Card due to loss, renewal, theft, damage or change of surname, complete and submit the Application for Replacement.
  • Along with the application form, submit the required documents (listed below) and provide finger prints. At the time of submission, a receipt will be issued to the applicant.
  • The form is then forwarded to a centralized production center for processing. Upon successful processing, an Identity is issued for collection by the client.
  • A receipt of submission is required when collecting the Identity Card.
  • New applications done after 30 days of the applicant’s sixteenth birthday or acquiring citizenship are referred to as late registration. Applicants will be referred to the Botswana Police Service for cautioning and fining before collecting the Identity.
What supporting documents are required?
  • Birth certificate
  • Citizenship certificate
  • Proof of change of surname for applications due to change of surname
How long will this service take?

Fourteen(14) working days.

Where can I obtain this service?

All Regional and District ofices accross the country

 

Department of Civil and National Registration

Head Office, Block 8, Government Enclave

Khama Crescent

Private Bag 00240

Gaborone, Botswana

Tel. (+267) 361 1400

Fax. (+267) 395 9998

Toll Free Number. 0800 600 777

Opening hours: 7:30 to 12:45, and 13:45 to 16:30, Monday to Friday, except public holidays.

News & Updates

Minister of Minerals and Energy, Ms Bogolo J. Kenewendo
Mar 24, 2025
MME Minister presents budget proposal for the 2025/2026 fiscal year
In its ongoing efforts to impact the community through enhanced food security and environmental conservation, the Botswana Trade Commission (BOTC) today launched a Community Support Initiative at Manyana Primary School. This initiative aligns with the Government’s priority area on social development.
Mar 26, 2025
ππŽπ“π‚ 𝐋𝐀𝐔𝐍𝐂𝐇𝐄𝐒 𝐀 π‚πŽπ‘ππŽπ‘π€π“π„ π’πŽπ‚πˆπ€π‹ π‘π„π’ππŽππ’πˆππˆπ‹πˆπ“π˜ πˆππˆπ“πˆπ€π“πˆπ•π„
The Minister of Youth and Gender Affairs, Hon. Lesego Chombo paid a courtesy call to the Minister of Trade and Entrepreneurship, Hon. Tiroeaone Ntsima this afternoon. The two ministers discussed key issues affecting women and youth in Botswana. The meeting highlighted several critical areas, including women’s empowerment, youth unemployment, and the national youth policy. Minister Chombo also addressed the pressing issue of gender-based violence, emphasising the need for continued efforts to combat this soc
Mar 26, 2025
Minister of Youth and Gender Affairs Pays Courtesy Call to Minister of Trade and Entrepreneurship
Mar 03, 2025
Star Link lunch
Apr 22, 2024
Test by Creator 01
Botswana seychelles seek to build relations
Dec 03, 2023
Botswana seychelles seek to build relations
The acting speaker receives the ambassador of Ukraine to Botswana
Dec 01, 2023
The acting speaker receives the ambassador of Ukraine to Botswana