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Overview
  • Individuals or companies must obtain a trade licence in order to sell goods and services in Botswana.
  • Ministry of Investment, Trade and Industry has decentralised the issuance of all licences to District Councils.
Who is eligible?

Citizens and non-citizens who are above the age of  eighteen (18) years and businesses qualify for the following licenses: 

​​​​NO.

TYPE OF LICENCE

NO.

TYPE OF LICENCE

1.

Agent

24

General Dealer

2

Agricultural Shop

25

General Hire Service

3.

Amusement Arcade

26.

Gymnasium

4.

Auctioneer's

27.

Haberdashery

5.

Baby Shop

28.

Hair or Beauty Parlour

6.

Bookshop

29.

Household Shop

7.

Car Wash

30.

Imported pre-owned motor dealer

8.

Cell phone Shop

31

Industrial Hardware

9.

Cleaning Services

32

Internet Café or Copy Shop

10.

Commercial Hardware

33

Jewellery Shop

11.

Cosmetics Shop

34

Laundromat

12.

Curio Shop

35.

Specialized Motor Dealer

13.

Department Store 

36.

Optician Shop

14.

Distributor

37.

Petrol Filling Station

15.

Driller's 

38.

Pharmacy or chemist

16.

Dry-clean 

39.

Plant Hire Service

17.

Dry-clean Depot

40.

Restaurant

18.

Electronics or Electrical Shop

41.

Sunglass Shop

19.

Florist

42.

Supermarket

20.

Fresh Produce

43.

Takeaway

21.

Funeral Parlour

44.

Toy Shop

22.

Furniture Shop 

45.

Wholesale

23.

General Clothing 

46.

Workshop

The following licences are reserved for citizens of Botswana or for companies that are wholly owned by citizens of Botswana; 

NO

TYPE OF LICENCE

1

Auctioneer's Licence

2

Agent's Licence

3

Car Wash Licence

4

Cell phone Shop

5

Cleaning Services Licence

6

Dry-clean depot Licence

7

Curio Shop Licence

8

Florist Licence

9

Fresh Produce Licence

10

Funeral Parlour Licence

11

General Dealer's Licence

12

General Clothing Licence

13

General Hire Service Licence

14

Laundromat Licence

15

Petrol Filling Station Licence

16

Takeaway Licence

17

Hair or Beauty Parlour Licence; and

18

Internet Café or Copy Shop Licence

19

Imported pre-owned motor dealership

How do I get this service?
  • Download and complete the appropriate application forms, submit with supporting documents to the Town or District Council commercial affairs offices listed below;
  1. Application Form for Trade Licence  – Initial application of trade licence.
  2. Notice Form of Intention to Transfer a Trade Licence – To transfer the trade license to another individual or company, or to notify of the change in operating location.
  3. Application Form for a Transfer of a Trade Licence To transfer the trade licence to another individual or company, or to notify of the change in operating location..
  4. Licence Annual Fee Payment Form.
  5. Application Form for a Duplicate licence​ – To apply for a licence after the original has been lost or destroyed subject to the submission of a valid police report. ​
  • If the license has been approved, the applicant will be notified of the result via mail, phone or SMS to collect the license from Town or District council commercial affairs offices upon payment of applicable licence fees.
  • On or before the anniversary date of the license grant, the applicant has to submit Trade License Annual Fee Payment Form and the applicable fees to the Town or District council commercial affairs offices.
What supporting documents are required?

 New application:

  • If the applicant is a business, a copy of the certificate of incorporation.
  • If the applicant is an individual or a partnership, submit a certified registration certificate.
  • The latest copy of the annual returns form obtained from the Registrar of Companies and Intellectual Property.
  • Proof of availability of the business premises (either a title deed, or a written lease agreement).
  • A certified copy of a valid National Identity card (Omang) for owners, shareholders or directors who are citizens.
  • Certified copy of passport for owners, shareholders or directors who are non-citizens.
  • The original or certified copy of physical planner's report validating zoning for the plot upon which the activities will occur. Physical planners are employed by the District Council and should be booked by the applicants to validate zoning.
  • The original or a certified copy of the environmental health report for the business premises in question. The report must be completed by health inspectors employed by the District Council and the applicant must book the health inspector for inspection.

Transfer of license:

  • A certified copy of a valid National Identity card (Omang) for owners, shareholders or directors who are citizens.
  • Certified copy of passport, work and residence permit for owners, shareholders or directors who are non-citizens.

Annual License fee:

  • Latest Company Annual Returns form (* only where applicable).
  • A certified copy of a valid National Identity card (Omang) /passports of directors and shareholders (*only if there have been changes to directors and shareholding).

Duplicate license:

  • Police report indicating the licence has been stolen or destroyed.
How long will this service take?

Five (5) working days.

Where can I obtain this service?

Department of Trade and Consumer Affairs
Ministry of Investment, Trade and Industry
Plot 54380 
Central Business District (CBD) 
Private Bag 00252
Gaborone

Where can I get more information on this Service

Department of Trade and Consumer Affairs
Ministry of Investment, Trade and Industry
Plot 54380 
Central Business District (CBD) 
Private Bag 00252
Gaborone
Tel. (+267) 3911233
Fax. (+267) 3975239 

All the Local Authorities (District Councils) across the country 

Town Clerk

Gaborone City Council

Private Bag 0089

Gaborone          

Tel: (+267) 3657400/365744/3657413

Fax: (+267) 3900141          

 

Town Clerk

City of Francistown Council

Private Bag 0040

Francistown

Tel: (+267) 2411050 Ext. 965

Fax: (+267) 2412427

Council Secretary

Kweneng District Council

Private Bag 005

Molepolole

Tel: (+267) 5920200/201

Fax: (+267) 5920287/5920207/5920858

Town Clerk - Commercial Office

Selibe Phikwe Town Council

Private Bag 001

Selibe Phikwe                                   

Tel: (+267) 2610570

Fax: (+267) 2614854

Town Clerk - Commercial Office

Jwaneng Town Council

Private Bag 001

Jwaneng

Tel: (+267) 5880303

Fax: (+267) 5882609

Council Secretary

North East District Council

Private Bag 004

Masunga

Tel: (+267) 2489242

Fax: (+267) 2489290/263

Town Clerk

Sowa Town Council

Private Bag SOW 1

Sowa

Tel: (+267) 6213440

Fax: (+267) 6213425

Council Secretary

Central District Council 

Private Bag 001                

Serowe                                               

Tel: (+267) 4630411           

Fax: (+267) 4635469

Council Secretary

Northwest District Council

Private Bag 001

Maun                                                   

Tel: (+267) 6860241

Fax: (+267) 6860029

Council Secretary

Southern District Council

Private Bag 002

Kanye

Tel: (+267) 5440217

Fax: (+267) 5440103/02/5403307

Council Secretary

Kgatleng District Council

Private Bag 11                   

Mochudi                                             

Tel: (+267) 5777963           

Fax: (+267) 5777216

Council Secretary

Chobe District Council

Private Bag K30

Kasane                                

Tel: (+267) 6250275/6

Fax: (+267) 6250368

Council Secretary

Kgalagadi District Council

Private Bag 005

Tsabong

Tel: (+267) 6540061/254/6540381

Fax: (+267) 6540259

Council Secretary

Ghanzi District Council

Private Bag 15

Ghanzi                 

Tel: (+267) 6592057/6596216/6596688

Fax: (+267) 6596420

Council Secretary

South East District Council

Private Bag 002

Ramotswa

Tel: (+267) 5390251/061/

Fax: (+267) 5390201/5380603

Senior Assistant Council Secretary

Palapye Administrative Authority

Private Bag 72   

Palapye               

Tel: (+267) 4921092           

Fax: (+267) 4921541

      

Senior Assistant Council Secretary

Mahalapye Sub-District Council

Private Bag 002

Mahalapye

Tel: (+267) 4713323

Fax: (+267) 4713205

 

Senior Assistant Council Secretary                            

Tonota Sub-District Council         

Private Bag T12

Tonota                 

Tel: (+267) 2484220

Fax: (+267) 2485861

Senior Assistant Council Secretary – Commercial Office          

Tlokweng Sub-District Council

Private Bag T05

Tlokweng

Tel: (+267) 3925242

Fax: (+267) 3928809

Senior Assistant Council Secretary                           

Tutume Sub-District Council

Private Bag 006

Tutume               

Tel: (+267) 298721/2987391

Fax: (+267) 2987626/2987533       

Senior Assistant Council Secretary

Boteti Sub-District Council

Private Bag 005

Letlhakane

Tel: (+267) 2978278

Fax: (+267) 2978234

Senior Assistant Council Secretary

Bobirwa Sub-District Council      

Private Bag 0013                              

Bobonong                                          

Tel: (+267) 2619274/2629037        

Fax: (+267) 2619296          

Senior Assistant Council Secretary

Okavango Sub-District Council

Private Bag 006

Gumare

Tel: (+267) 6874040

Fax: (+267) 6874199

 

Senior Assistant Council Secretary

Mogoditshane/Thamaga Sub-District  Council

Private Bag 006

Mogoditshane 

Tel: (+267) 3105615/3910291        

Fax: (+267) 3105617          

Senior Assistant Council Secretary –

Moshupa Sub-District Council

Private Bag 004

Moshupa

Tel: (+267) 5449270

Fax: (+267) 5449296

Senior Assistant Council Secretary

Mabutsane Sub District Council

Private Bag 04   

Mabutsane        

Tel: (+267) 5889219           

Fax: (+267) 5889211

Senior Assistant Council Secretary

Good hope Sub-District Council

Private Bag 005

Good hope

Tel: (+267) 5404183/5486232

Fax: (+267) 5404157/5486241

Senior Assistant Council Secretary

Letlhakeng Sub-District Council

Private Bag 003

Letlhakeng                         

Tel: (+267) 5943013/5943164

Fax: (+267) 5943171

Senior Assistant Council Secretary                                           

Charles hill Sub-District Council

Private Bag 002

Charles hill

Tel: (+267) 6592057

Fax: (+267) 6592246

Senior Assistant Council Secretary                                            

Molepolole/Lentsweletau Administrative Authority Private Bag 005

Molepolole                        

Tel: (+267) 5922114/ 5910623

Fax: (+267) 5920287

Senior Assistant Council Secretary –

Hukuntsi Sub-District Council

Private Bag 12

Hukuntsi

Tel: (+267) 6510249                           

Fax: (+267) 6510244                          

Senior Assistant Council Secretary

Maun Administrative Authority

Private Bag 005                

Maun

Tel: (+267) 6861729          

Fax: (+267) 6863214

Senior Assistant Council Secretary

Kanye Administrative Authority

Private Bag 11

Kanye

Tel: (+267) 5403319           

Fax: (+267) 5440625/5440103

 

Senior Assistant Council Secretary

Serowe Administrative Authority

Private Bag 0023

Serowe

Tel: (+267) 4600223           

Fax: (+267) 4631136

 

Senior Assistant Council Secretary

Tsabong Sub-District Council

Private Bag 005

Tsabong

Tel: (+267) 6540061           

Fax: (+267) 6540259          

               

 

Opening hours: 07:30 to 12:45 and 13:45 to 16:30 Monday to Friday, except public holidays

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